Chad is an AI-powered customer service solution built specifically for eCommerce brands, especially Shopify stores. It automates support tickets, enables self-service for customers, and seamlessly integrates with existing helpdesk tools. Chad is designed to reduce workload, increase efficiency, and improve customer satisfaction — all with minimal setup time.
Features
- True Auto-Resolution: Chad automatically resolves common customer issues like returns
- shipping
- and product questions without human intervention.
- Seamless Handoff to Humans: When unsure
- Chad smoothly passes the conversation to human agents
- ensuring no
Use Cases
- NA
