LivePerson
LivePerson is an AI-driven platform designed to boost agent productivity and personalize customer experiences across various industries, including financial services, retail, telecommunications, travel, automotive, and more. Their offerings include AI chatbot toolsets, conversational intelligence, integrations, and generative AI solutions, all aimed at transforming customer service and engagement. LivePerson provides a customizable approach tailored to different industries, offering services like LP 360, professional services, and technical support, ensuring businesses can quickly deliver measurable outcomes and improve customer satisfaction.
Features
- AI Chatbot Toolset
- Conversational Intelligence & Insights
- Generative AI
- Integrations
- LP 360 Service
- Professional Services
- Technical Support
- Voice to Digital Transformation
Use Cases
- Call Centers
- Retail Businesses
- Financial Services
- Telecom Providers
- Travel Agencies
- Automotive Dealers
- E-commerce Platforms
- IT Services Management
