Lang.ai
Lang.ai provides AI-powered solutions to manage and structure unstructured text data, significantly benefiting customer service and call centers. It automates tasks like extracting key concepts from conversations and tagging customer interactions to streamline workflows and derive actionable insights. By utilizing intelligent triage and real-time insights, Lang.ai helps prioritize and resolve customer issues while identifying trends. Its features include user-friendly tag building, unsupervised learning for adaptability, and seamless integration with systems like Zendesk. Lang.ai's scalability suits enterprise environments, and its financial backing highlights its growth potential.
Features
- Automated Data Engineering
- AI Agents for Insight Extraction
- Actionable Business Insights
- Real-time Data Tagging
- Comprehensive Data Analysis
- User-friendly Tag Building Interface
- Unsupervised Learning Model
- Seamless System Integration
Use Cases
- Customer Service Managers
- Call Center Operators
- Ecommerce Businesses
- Financial Analysts
- Healthtech Professionals
- Data Science Teams
- IT Administrators
- Product Development Teams
