Parabolic
Parabolic offers an AI Assistant for customer support that seamlessly integrates with existing ticketing software like Intercom, Zendesk, and Helpscout. The AI model leverages advanced algorithms to understand and respond to customer inquiries, minimizing the need for repetitive answers and human intervention. With features like auto-indexing, multistep conversations, and upsell mode, Parabolic aims to streamline support operations and enhance customer satisfaction. The system uses a human-in-the-loop approach to ensure high accuracy and continuous improvement.
Features
- Seamless integration with existing ticketing software
- Human-in-the-loop verification
- Accurate responses to rarely asked questions
- Multistep conversation handling
- Upsell mode
- Auto-categorization of incoming questions
- Auto-indexing of past responses
- Detection of user intent beyond keywords
Use Cases
- Customer Support Teams
- Sales Teams
- Business Analysts
- IT Departments
- Data Privacy Officers
- Customer Experience Managers
- Startup Founders
- HR Departments
