Comments Analytics offers a suite of services designed to provide valuable insights from customer comments. Their main services include Sentiment Analysis, Named Entity Recognition, Key Phrases Extraction, Predicting Customers' Needs, and Category Extraction. These services utilize advanced natural language processing techniques to help businesses understand customer sentiments, categorize text, and predict future needs. The platform can be used by online shops, e-commerce websites, online services, and YouTube channel owners.
Features
- Sentiment Analysis
- Named Entity Recognition
- Key Phrases Extraction
- Predict Customers' Needs
- Category Extraction
- Free Plan
- Ticket Support
- Pre-trained Models
Use Cases
- Online retailers
- E-commerce websites
- YouTube channel owners
- Market researchers
- Customer service teams
- Product managers
- Content creators
- Business analysts
